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FAQ

Sometimes the answers aren't always obvious. That's why we've compiled a list of the top most asked questions. Contact us if yours didn't make the list and we'll get back to you as soon as possible!

SETTING UP YOUR APPOINTMENT

WHAT IS THE AGE REQUIREMENT FOR GETTING TATTOOED?

In North Carolina you must be18 years or older to get tattooed.

DO YOU GUYS ACCEPT WALK-INS?

You can always call the shop to see if we have any space on the day, but our artists are pretty busy all year round. In order to get tattooed at VAULT we recommend you book an appointment through our booking form. 

HOW CAN I BOOK AN APPOINTMENT?

Fill in our booking form and a member of our team with reach back out to you within 24hours. Once we find a date that works for you and the artist we will then take a deposit and add you to the calendar.

 

BILLING/ PRICING

WHY DO YOU REQUIRE DEPOSITS?

Our artists will spend hours of work in drawing and preparing for a tattoo before you come for your appointment. Deposits help to ensure you make it to your appointment and that the artists haven’t done hours of work for nothing.

 

WHAT ARE YOUR ARTISTS RATES?

Some of our artist's hourly rates are $150 an hour, and some of our artist also have a fixed day rate. We recommend you contact us with the specific artists you would like to work with or inquire directly with them. 

 

SHOULD I TIP?

Tips are always appreciated, but not required.

HOW MUCH DOES IT COST TO GET A TATTOO?

The cost varies on the size of your tattoo, the complexity, and where you put it on your body. Our minimum is 1 hour (which will depend on the artist's rates). We are aware getting a tattoo is an investment and we are always willing to work with you if you're under a budget. Shoot us a message when you submit your booking request and we can schedule multiple sessions or give you some different ideas/options that will fit your budget

CAN I HAVE AN ESTIMATE OF HOW MUCH MY TATTOO WILL BE?

Tattoo pricing can vary drastically depending on size, complexity and placement. We don't usually give price estimates, and we recommend you over-budget in case the process takes longer or there are some last minute additions to the design. 

CAN I PAY WITH CARD/CASH?

We accept all forms of payment except check. 

WHAT IS YOUR REFUND/CANCELLATION POLICY?

When it comes to cancellations, we require 72 hours notice that you cannot attend your Appointment. At that point we'll help you reschedule and your deposit will carry over your new appoitnment date. However, less than 3 days notice will forfeit your deposit and a new payment will be required to reschedule your appointment. 

A deposit will also be forfeited in full in the case of:

a. I do not appear for a tattoo appointment.

b. I arrive more than 15 minutes late to a tattoo appointment. ( Without advanced notice )

c. I reschedule 3 or more times for any sessions of the same tattoo, regardless of notice.

d. I fail to reschedule a new appointment within 30 days of a cancelled appointment.

e. I arrive to a tattoo appointment without government-issued identification.
 

 

BEFORE YOUR APPOINTMENT

HOW SHOULD I PREPARE FOR MY TATTOO SESSION?

Make sure you have showered and are well rested, well hydrated, and have eaten recently. Don't forget to bring your ID (or we won't be able to tattoo you).

 

WHAT SHOULD I WEAR FOR MY TATTOO SESSION?

Depending on where you're getting tattooed, your artist might recommend you wear something specific, otherwise make sure you wear comfortable clothes.

HOW LONG WILL MY TATTOO TAKE?

Tattooing is not a quick process, nor should it be rushed as you will be living with the results permanently. An averagely complex piece of work about the size of the back of your hand, usually takes about two hours to complete. Larger or more complex pieces can take tens of hours, and will require several sittings to complete. Usually appointments are made in multiples of hours, but some smaller pieces may only require a thirty minute appointment. A full sleeve (done by any decent artist), could take anything from ten to fifty hours work to complete depending on complexity.

CAN I BRING ANYONE WITH ME TO MY APPOINTMENT?

Unfortunately, due to COVID we only allow the person getting tattooed inside the room with the artist.

 

AFTER YOUR APPOINTMENT

HOW DO I CARE FOR MY NEW TATTOO?
Your artist will give you after-care instructions after you're done with your appointment.

Some rule of thumbs are:

  1. Use unscented antibacterial soap to wash your tattoo.

  2. Moisturize with an unsceted lotion

  3. Stay out of chlorine pools, salt water, and only minimum sun exposure while tattoo is healing.

  4. Don't pick at scabs or scratch your tattoo when itchy.

HOW LONG DOES IT TAKE TO HEAL AFTER A TATTOO?

The majority of your new tattoos healing process will be done within the first two weeks. However, the skin is still working to heal and rejuvenate and you need to plan on a 4-6 weeks for your skin to be back to its previous state.

If you have any other questions, feel free to shoot us message and we'll get back to you as soon as possible